Returns & Exchanges
At Spigen Business, we stand by the quality of our professional-grade protection and offer a streamlined return process for all corporate and bulk orders within 30 days of delivery. We ensure that your business receives the exact tech solutions required with minimal downtime or administrative overhead.
Initiate Authorization
Contact your dedicated account manager or visit our B2B portal to request a Return Merchandise Authorization (RMA) number for your bulk shipment.
Prepare the Shipment
Securely pack the electronics and accessories in their original packaging, ensuring all units are accounted for and the RMA number is clearly labeled on the exterior.
Dispatch to Warehouse
Ship the authorized return to our central processing facility using a trackable carrier to ensure safe delivery and verification.
Verification and Credit
Once our quality assurance team inspects the returned inventory, we will issue a refund or credit memo to your business account within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing